Terms of service
TERMS OF SERVICE Last updated: [March 23rd, 2026] Brindlelynn Designs
By using this website or placing an order, you agree to the following terms.
About us: Brindlelynn Designs creates original dance wear and costumes. All custom and semi-custom orders are made to order.
Orders: By placing an order you confirm that all information provided, including measurements, design selections, and contact details, is accurate. Custom orders begin production after payment and design approval are confirmed. Once production begins, orders cannot be canceled or modified.
Original designs: We do not replicate the designs of other designers or brands. Inspiration images may be shared for style and color direction only. Your finished piece will be an original Brindlelynn Designs creation.
Design approval: Once a design sketch is approved in writing by the buyer, it is considered final. Brindlelynn Designs is not liable for outcomes resulting from details approved by the buyer and later disputed.
Fit and measurements: Brindlelynn Designs is not liable for fit issues resulting from inaccurate measurements provided by the buyer. By submitting measurements you confirm they are accurate.
Photography: Brindlelynn Designs reserves the right to photograph finished pieces for portfolio and social media use. If you do not wish your piece to be shared, notify us in writing at the time of ordering.
By submitting photos to Brindlelynn Designs, the buyer grants Brindlelynn Designs a non-exclusive right to use those images for marketing, social media, and website purposes. No personal identifying information will be shared without express written consent. To opt out, notify us in writing at the time of sending.
Limitation of liability: Brindlelynn Designs is not liable for indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the order in question.
Governing law: These terms are governed by the laws of the State of Texas.
Contact: brindlelynndesigns@gmail.com
BRINDLELYNN DESIGNS — CUSTOM COSTUME BOOKING TERMS
Last updated: [March 23rd, 2026]
General Information
A non-refundable booking deposit is required for each costume reservation. This deposit will be applied toward the total cost of your costume. Deposits are non-refundable under all circumstances, including cancellation, failure to submit required information, or discontinuation of service due to policy violations. This non-refundable booking deposit reserves your spot in our production schedule.
Selecting your delivery month
Please select and purchase your preferred shipping or pickup month. A design questionnaire will be sent approximately 15 weeks before your chosen date via email. Costumes will be ready for delivery within the reserved delivery month. Reserving a delivery month does not guarantee a specific delivery date within that month.
To maintain your reserved delivery month, the following deadlines must be met:
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Design questionnaire must be submitted at least 12 weeks before the delivery date
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Design consultation and measurement forms must be received no later than 11 weeks before delivery date.
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Final balance must be paid before the costume is released for delivery or shipping
Failure to submit required information by the stated deadlines may result in production delays, order cancellation, forfeiture of all deposits paid, and forfeiture of any work completed on the costume.
Multiple costumes
Each booking covers one costume. For duets, trios, or teams, a separate booking and deposit is required for each costume. Please contact us at brindlelynndesigns@gmail.com if additional spots are unavailable before purchasing to check for availability.
Communication
All communications must be directed to brindlelynndesigns@gmail.com. It is the buyer's responsibility to keep their email address current and to monitor for correspondence. Missing communication deadlines or failing to respond in a timely manner may result in production delays, order cancellation, and loss of deposit. Brindlelynn Designs is not responsible for missed communications resulting from outdated contact information or messages filtered to spam.
Pricing and Design
Original designs
All Brindlelynn Designs creations are original works. We do not replicate or copy the designs of other designers or brands. Buyers may share inspiration images for color and general style inspiration, but the finished costume will be an original Brindlelynn Designs creation. Submitting inspiration images does not constitute a request for replication and will not be treated as one.
Past designs
Designs from previous seasons may be recreated upon request. Variations in appliqué placement, stonework, and materials should be expected, due to the nature being handcrafted . Current season designs cannot be replicated.
Design consultation
Consultations take place approximately 10 to 12 weeks before the delivery date. Measurements and design details are discussed and confirmed during this process. The scope of finishing is confirmed in writing during this consultation. In-person consultations are available for clients in the San Antonio area.
Design approval
Following your consultation, you will receive a design sketch and invoice for review and approval. Once the design is approved in writing by the buyer, it is considered final. Any changes requested after written approval are at the sole discretion of Brindlelynn Designs and may incur additional charges. Brindlelynn Designs is not liable for outcomes resulting from details that were approved by the buyer and later disputed.
Additional deposit
If material costs exceed the initial booking deposit, an additional production deposit may be required before work begins. Failure to pay a required additional deposit may result in cancellation and forfeiture of the original deposit.
Rush service
A rush production option of 4 to 6 weeks is available for a $150 fee, subject to designer approval and availability only. Brindlelynn Designs is not liable for delays that occur during rush production due to material availability, shipping carrier delays, or circumstances outside our control. Rush fees are non-refundable.
Final Balance and Delivery
Final balance
The final invoice must be paid in full before the costume is released for shipping or pickup. Unpaid balances will result in forfeiture of all deposits paid. Costumes that remain unclaimed or unpaid for more than 30 days after the delivery month will be considered abandoned and become the property of Brindlelynn Designs, with no refund issued.
Shipping
Once an order has been handed off to a shipping carrier and a tracking number has been provided, Brindlelynn Designs is not responsible for shipping costs, carrier delays, lost packages, stolen packages, or damage that occurs during transit. All shipping-related claims must be filed directly with the carrier. Costumes for duets, trios, or teams may be shipped together to reduce costs when requested.
Pickup
Pickup is available within the San Antonio area, subject to restrictions. Arrangements must be confirmed in advance. Brindlelynn Designs is not responsible for costumes not collected within an agreed-upon timeframe.
Returns, Cancellations, and Delays
Service discontinuation
Brindlelynn Designs reserves the right to decline or discontinue service at any time if communication becomes disrespectful, unreasonable, threatening, or outside our working policies. In such cases, all deposits are forfeited and any work completed on the costume remains the property of Brindlelynn Designs.
Cancellations
Order cancellation for any reason results in the forfeiture of all deposits paid. Once production has begun, cancellations are not accepted under any circumstances, and no refund or credit will be issued for any portion of payment made.
Fit and measurements
Brindlelynn Designs will provide guidance during the design consultation, but is not liable for fit issues resulting from inaccurate or incomplete measurements submitted by the buyer. By submitting your measurements, you confirm they are accurate to the best of your ability. Please specify at the time of submission if room for growth is needed. If you are unsure how to measure correctly, we encourage you to send photos or videos of your measurements so we can review them with you before production begins. Once measurements are submitted and production has started, changes cannot be made.
Final sale
All custom and semi-custom costume orders, including fully custom designs, costume shells or bases, and ready-to-wear pieces with custom options, are final sale. No returns, refunds, or exchanges will be accepted for any reason. If you experience a fit concern upon receiving your order, you must report it by email within 5 business days of delivery. Fit concerns are reviewed on a case-by-case basis at our sole discretion. Contacting us does not guarantee a resolution or replacement. Repairs and alterations after delivery are the sole responsibility of the buyer. Brindlelynn Designs is not liable for any damage resulting from alterations made by the buyer or any third party.
Photography and Likeness
Brindlelynn Designs reserves the right to photograph finished costumes for use in portfolio, marketing, and social media content. If you do not wish for your costume to be photographed and shared publicly, please notify us in writing at the time of booking. No identifying personal information about the buyer or wearer will be shared without express written consent.
Circumstances Beyond Our Control
Brindlelynn Designs is not liable for production delays or order impacts caused by circumstances outside our reasonable control, including but not limited to material shortages, supplier delays, illness, family emergencies, or other unforeseen events. In such cases, we will communicate with you as promptly as possible and work toward the earliest reasonable resolution. No refunds will be issued for delays caused by circumstances outside our control.